“We needed a cloud based solution to streamline and automate our manual processes and give access to all our facilities from any location. Self Storage Manager had all the essential features needed for our routine operations,” said Adam Milner, Commercial Director of MyLockup.com. ”We were impressed with the speed at which the team at E-SoftSys was able to get all our locations live on Self Storage Manager. Their entire team was at our disposal during the whole implementation period. A customer support team available 7 days a week was essential and was able to customize certain parts of the application to meet our unique needs as well as meeting statutory requirements in the UK. This new software and support will help us to meet our growth expectations and offer even better customer support.”
According to Kat Shenoy, President and CEO of E-SoftSys, “We are delighted to have MyLockup.com join the list of our growing customer base in the UK and Europe. We are deeply committed to MyLockup.com’s mission to provide superior customer service and look forward to a long term mutually beneficial association. Our focus is to ensure 100% customer satisfaction and achieve a leadership position in the self-storage industry. We will continue to work with our client base and enhance the software based on client feedback and keep up with technological advances. We are continually adding enhancements to our products to help our clients improve their business processes.”
MyLockup.com is a multi-site operator trading since 2004 and Yorkshire’s largest operator. They offer indoor self-storage units for both individuals and businesses in Scarborough, Northallerton, Thirsk, Bishop Auckland and Bridlington at highly competitive rates. Further facilities are opening in Darlington, Chester Le Street, Knaresborough and Catterick during 2018.
Mylockup.com…the answer’s yes!
For more details, please visit them at www.mylockup.com
E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage Manager – Comprehensive management software for single and multi-facility operators; Online Reservations and Rentals with Electronic Signature & Digital Storage of leases; e-CRM – Fully integrated Customer Relationship Management module with interfaces to leading phone systems, Constant Contact, Truck Reservations and with an optional Call Tracker module to capture valuable statistics including lead to rental conversion ratios, cost per lead etc.; SSM Text Messenger / Voice Messenger – automatic payment reminder and payment collection systems designed to reduce the managers’ time on collection calls; Customer Portal- A self-help interactive portal for customers to view their account history and balance, make payments, enable or disable autopay, schedule move-outs, update their contact information and more; Android Tablet/Mobile Phone based Site Walk Through & Work Order Management Module for site managers to perform lock checks, enter unit maintenance notes, mark units for move outs, create work orders for maintenance activities and much more; Other Interfaces – QlikViewTM Business Intelligence and Analytics, Website Integration, Accounting Interfaces; 24/7 Customer Support – with Dedicated Team and Project Manager assigned for multi-facility operator implementations, as well as periodic upgrades to the software program.
Self Storage Manager has been implemented by many single and multi-facility companies in UK/Europe, North America, South America, the Middle East and Asia-Pacific. For more information, please contact E-SoftSys at + 44 (0) 808-234-1429 (UK), +31 646 074841 (Europe) and 1-800-469-1740 x 1 (North America) or by visiting www.selfstoragemanager.com or Click here to email us.