How Technology Is Changing How We Communicate in the Workplace

One by one, pieces of office equipment once seen as nothing short of miraculous — think fax machines for a start — are disappearing to make way for new inventions. As recently as a decade ago, could you have imagined being able to participate in a business meeting via a screen on your virtual reality glasses?

Texting in the Workplace

Texting has become the favored mode of contact for most people under 50. Over 90% of smartphone users read texts within 3 minutes of delivery. Despite the Healthcare Insurance Portability and Accountability Act (HIPAA), even medical information is texted on a regular basis between medical personnel. Texting allows you to relay and receive messages without making the extra effort to email or phone, which could take up valuable time when working on a deadline.

Messaging and Collaboration Software

Skype and video conferencing software as well as instant messaging programs allow you to conduct interviews, have meetings and communicate information between colleagues whether you are right down the hall or around the world. Instant messaging can get the attention of a coworker as quickly as a text if they are on their computer and synced with you.

No actual spoken conversation is necessary, but you can connect with colleagues, receive updates and exchange information in seconds. Physical office space is becoming so outdated and unnecessary that the need for any communication device that cuts down on the inconvenience of interacting in person is largely accepted in some businesses.


Not only is communication technology changing, but so is the definition of the workplace. The concept now includes everything from the office environment to the internet, the factory floor to the laboratory and even field research. In many of these venues, the accumulation and transmission of information is dependent upon robots.

Robots are used in warehouses, retail stores and battlefields. They can be deployed in place of humans to work with dangerous chemicals or in space. They can be used as maids in hotels or for cleaning offices. Robots can maintain cars, and they can explore the ocean at depths to which humans cannot safely descend. Robots can aid in surgery, and they can detonate bombs. They are often needed in areas to protect humans and to make life easier.

Regardless of the workplace setting in which robots are used, they collect information to be transferred to and collected by their programmers.

Technology is everywhere, particularly in today’s workplace. You can’t leave your house without seeing it all around you — if you even need to leave your house at all.

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