Focus Magazine: Tell me about your role as SVP/GM of Cisco Service Providers. It’s a big title. Tell me about your responsibilities.
Yvette Kanouff: I head up the routing, mobile, cable, video, and optical products and P&L for Cisco’s Service Provider business – this includes Web, Mobile, Satellite, and Cable operators worldwide. It is an exciting business, especially given the ongoing bandwidth growth and new areas like 5G, automation, and virtualization.
Focus Magazine: 2017 was a big year—especially with the new portfolio of predictive services powered by AI. Is that where you see the future in machine learning and AI?
Yvette Kanouff: These are critical in the networking space. As our networks are constantly growing (8x Increase in mobile data traffic globally by 2020), we need to enhance our operational tools such that networks can self learn, self manage, and self heal. Machine learning and AI are key factors in this area.