Everyone Is Not Ops

Yesterday was Sysadmin Appreciation Day. There was a lot of chatter about what the future of Operations will look like, a recurrent theme being that in this day and age, Operations is “everyone’s job” or that “everyone is Ops”.

While I think people who believe this have their hearts in the right place, it’s a tad simplistic or opportunistic view. The reality on the ground happens to be more nuanced, and the problems facing most organizations are highly unlikely to be solved by idealistic chants of “everyone is Ops”.

Operations is a shared responsibility

We build systems. We write code to this end. Systems aren’t, however, defined by code alone.

Code is only ever a small component of the system. Systems are primarily conceived to fulfill a business requirement and are defined by, among others, the following characteristics:

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