For over 35 years, Quest’s OEM Services partners with the device manufacturers to support depot repairs as well as field services to enhance their customer experience. With continual demand from their medical device clients, the new facility also added a clean room along with a decontamination room to service more intricate medical devices. Additionally, they’ve build a robust call center capability to service their customer’s frontline needs.
“Our vision is to provide transparent, scalable and cost effective services to our clients with best in class partnership,” Shawn Arshadi, President & CEO states, “There is a tremendous demand from our customers to provide post-manufacturing repair and supply-chain logistics services globally. I’m pleased with our expansion, we are committed to serve our customers effectively. With the addition of comprehensive service suites to each of our business units, we are poised to accommodate that growth. ”
About Quest International
Quest International is a leading global post sales service support partner for original equipment manufacturers (OEMs) across multiple industries including healthcare, industrial, aviation and government as well as IT Solutions provider for enterprises both large and small. Having served Fortune 500 companies since 1982, Quest offers a robust suite of new services and solution throughout its three business units: OEM Services, IT Services, and Technology Solutions. With over 30 operations centers worldwide, Quest is ISO 9001, 13485, 14001, and ANSI/ESD S20.20 Certified. Corporate headquarters are located at 60-65 Parker, Irvine, CA 92618. For more information call 800-231-6777 or visit www.questinc.com. Quest International and the Quest logo are registered trademarks of Quest International Inc.